ESTATE MANAGEMENT

Key Benefits
Management of communal areas, open spaces and shared amenities
Communal asset management
Health & safety compliance with regular site inspections
Contractor procurement and supervision
Resident online portal for instant updates and reporting issues
BNG at the heart of our work, shaping sustainable and thriving estates

ESTATE MANAGEMENT
FAQ's
If you have a question about Estate Management please drop us a message – a member of the Optima staff will get straight back to you.
How much notice do I have to give our current managing agent
Please check your current management agreement, but it is normally between 3-6 months
Can switching be done mid-financial year?
Yes – absolutely. We agree the figures with your current agents and apportion.
Im selling my property - how do I get my conveyancing pack?
Please request that your solicitor contacts us directly with any queries regarding your property, so that we can collate them for inclusion in the conveyancing pack
What are estate service charges?
Service charges fund the upkeep of communal areas, such as street lighting, road
maintenance, gardening, and estate repairs. A detailed breakdown is issued
annually with you service charge demand.
What should I do if I notice damage on the estate
Please report issues via our online portal or email. For urgent safety issues (e.g.,
fallen trees blocking a road), call our emergency contact number.
Am I allowed to make changes to the outside of my property?
Depending on your property’s covenants, you may need written consent before
making external changes (e.g., new fencing, extensions, or driveways). Always
check your TP1 before starting work.
Is the estate covered by insurance?
The estate’s communal areas are insured by the management company. You must
arrange your own home and contents insurance for your property.
How can I get involved in decisions about the estate?
Residents can attend the estate’s AGM yearly or join the residents’ management
company (if one is in place). You can also send feedback to the management team
at any time to filter down .