BLOCK MANAGEMENT

suburban english apartment building
At Optima Management, we specialise in delivering comprehensive and dependable Block Management services tailored to the unique needs of each development. We understand that effective Block Management is about more than just maintenance - it’s about creating well managed, safe and desirable places to live. Our proactive, personal approach ensures every aspect of your development is looked after, from day to day operations to long term planning. Communication is key. We work closely with residents, leaseholders and freeholders to ensure transparency, responsiveness and confidence in how your block is managed. Whether it’s a small residential building or a large mixed use development, Optima Management brings professionalism, expertise and care to every project.
Key Benefits

Expert financial management with transparent reporting

Regular site inspections and maintenance coordination

Health & safety and compliance management

Contractor and supplier management

Leaseholder and resident online portal

Management of major works and long-term maintenance planning

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BLOCK MANAGEMENT

FAQ's

If you have a question about Block Management please drop us a message – a member of the Optima staff will get straight back to you.

Please check your current management agreement, but it is normally between 3-6 months

All of our contractors undergo a rigorous onboarding process, which includes thorough checks on insurance, RAMS and other key compliance requirements

 Please request that your solicitor contacts us directly with any queries regarding your property, so that we can collate them for inclusion in the conveyancing pack

Yes, we provide training on how to use our resident portal. Please email us and we will arrange this for you

Payment details can be found on your invoice and through the resident portal. Payments are typically made by bank transfer or direct debit

The building insurance covers the structure of the block, but not your personal
belongings. We recommend taking out your own contents insurance.

Check your lease. Some buildings don’t allow pets, while others require written
permission from the landlord or management company.

Service charges cover things like building insurance, communal electricity, cleaning,
maintenance, gardening and management fees. A breakdown is sent to you each
year with your service charge demand.

You can attend residents’ meetings, contact the directors of the residents’
management company (if there is one), or share your views directly with the
managing agent.

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